Lead product designer
crafting exceptional digital experiences for 10+ years

Currently, leading the purchase and post-purchase experience @ ZALORA
Previously led the design of enterprise products at ADP and HEXAGON AB for over 7+ years.

πŸ’Ό Work

1. ZALORA: E-Commerce Platform (B2C) - iOS, Android, Web, Design System

Enhancing ZALORA
Shopping Experience

2022 | Web, Mobile | CR Uplift by 6.45%

ZALORA Post Shopping
Made Smarter

2022 | Mobile | 5% decrease in contact rates


2. ADP: Human Capital Management Platform (B2B) - Web, Design System

ADP Wage Garnishment:
A Ground-Up Redesign

2017 | Web | 20% processing enhancement

ADP Master Tax - Revamp

2018 | Web | Improved accessibility and usability

Greetings! πŸ‘‹ I'm Pankaj

Senior Product Designer currently based in sunny Singapore πŸ‡ΈπŸ‡¬, working at ZALORA, biggest fashion e-commerce in SEA.

With over 10 years of experience in Product & Interaction design, I've had the privilege of working with ZALORA, ADP, and Hexagon AB. Throughout my career, I've been dedicated to scaling products into meaningful and delightful experiences that cater to both consumer needs and business objectives.I've navigated through various work environments, from highly agile organizations to those less familiar with agility. Whether part of large multi-member design teams or flying solo, I've consistently championed the principle of 'Form follows Function,' emphasizing the importance of user-centered design above all else.Outside of work, you'll often find me with a trusty diary in hand, jotting down thoughts and ideas during meetings or in my downtime to keep my mind clear. When I'm not immersed in design or note-taking, I love spending quality time with my daughters and indulging in extensive reading.


Get to Know Me Better!

Constant Learner πŸ“š

Learning has been one of my driving forces throughout my career. I constantly try to reinvent myself in different roles.

Always Curious πŸ’‘

Understanding the big picture and business aspects in design has helped a lot in my tenure so far.

Enjoy Teaching πŸ‘¨πŸΌ

I enjoy teaching and discussing various topics with different people. It's a great-way to develop by helping others grow.

Multi-Platform Explorer 🧳

My portfolio shows my interest in designing for Mobile, Web, Tablet, B2B, and B2C. I've previously focused on helping B2B companies enhance business metrics with design.

Critical Designer πŸ€”

I'm a problem solver and a passionate crafter. One can expect me to be extremely critical when it comes to making a design decision.

Adamant Stakeholder πŸ’ͺ

Getting a design chair at the table is crucial, and I can be very adamant about making things right when it comes to a design team.


Experience


Process